RoadSide Assistance

RoadSide Assistance

RoadSide Assistance

Only for Indie Owners
₹1,179
₹1,179
Price Including Taxes

Add extra safety and convenience to your Indie ownership experience with the 1 year RoadSide Assistance (RSA) bundle.

What’s included with the 1 year RSA bundle:

→ 24X7 all year round support
→ Up to 3 free towing pickups
→ Free coverage within a 50 km radius of the nearest service location
→ Ambulance/taxi support in case of accidents
→ 1-night hotel stay for major breakdowns far from home

Just a heads up:

→ This service is only for Indie scooters!
→ RSA comes into effect within 5 business days from its purchase date.

View full details

What situations are covered in River RSA?

Cases like accidents, vehicle breakdowns, tyre punctures, and minor repairs are generally covered. While battery run-out isn’t part of the standard support, we’ve partnered with the vendor to extend RoadSide Assistance in such rare and critical cases. Using the RSA for a dead battery will consume one of the 3 free emergency pickups.
If assistance is required beyond 50 km from the nearest service location, you are expected to pay only for the additional kilometers

How quickly can assistance arrive in case of an emergency?

Depending on the service and location, response time can vary. The service time may also be affected due to traffic and weather conditions. The RSA team will keep you updated if there is any delay due to unforeseen circumstances.

Tier 1 City​: 30–45 minutes​ for on-the-spot repairs and 90–120 minutes for towing service

Tier 2 City​: 45–60 minutes​ for on-the-spot repairs and 90–120 minutes for towing service

Tier 3 City​: 60–90 minutes​ for on-the-spot repairs and 150 minutes for towing service

How to avail the service?

Call the hotline number: 8197 852 852. This will connect you to an RSA service executive who will assist you with your request.